Vinted Shoppers Express Anger Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
